I don't remember where I found this..but it's food for thought...

The Rules of Standing in Line
Some essential truths about the mind of the involuntary idler:
1. Unoccupied time feels longer than occupied time.
2. "First contact" with a service provider (for instance, checking in with a host in a crowded restaurant) makes people who are waiting feel better, even if it gets them no closer to their goal.
3. Human beings have a natural fear of being forgotten.
4. Anxiety makes a wait seem longer.
5. Any unexplained event or circumstance increases anxiety.
6. Perceived unfairness makes waiting seem longer.
7. Waiting alone is worse than waiting with one or more companions.
8. The greater the ratio od the patron's personal wealth to the value of the service, the more impatient he/she will be. (In other words, the rich won't wait around for just anything.)
9. An unexpected wait feels longer.

Have a good weekend! :-D

Thursday, November 20, 2003 posted by Wardi @ 5:07 PM